LiferList support
Last updated: 2026-11-02
Contact us
Email support@lifer-list.com, or in the app open More, then Feedback, then Send feedback. Tell us whether you're on the web, an iPhone or an Android phone, and what you were doing when something went wrong; a screenshot helps. We'll reply by email.
Signing in
- You can sign in with your email and password, with Google, or with Apple, on the web and in both apps.
- Forgot your password? Choose Sign in, then use the forgot-password link on the sign-in page.
- If you signed in with Apple and chose to hide your email, your account uses the address Apple made for you. Sign in with Apple again to reach the same account.
Bringing your list over from eBird
- On ebird.org, open My eBird, then Download My Data, and submit the request.
- eBird emails you a link to a .zip file, usually within a few minutes. Download it; no need to unzip.
- In LiferList, open More, then Import from eBird, and choose that file.
Importing again adds new checklists and updates changed ones; it never removes anything. If your total here differs from eBird's, More, then Differences from eBird explains why. LiferList isn't affiliated with eBird or the Cornell Lab of Ornithology.
Deleting your account
In the app, open More, then Delete my account. The account deletion page explains what's deleted and how to ask by email instead.
Reporting and blocking
The ⋯ menu on every post, on a birder's profile header and in the capture viewer offers Copy link, Report and Block. Choose Report, pick what is wrong and, if you like, add a note. Reports go to the owner of LiferList, who reads every one and may remove content or turn off sharing for an account.
Block in the same menu stops that person from following you or seeing your activity in their feed while they are signed in. Your public page stays public to anyone with the address. You can undo it under More, then Birders, then Blocked. You can also email abuse@lifer-list.com with the profile address.
Your privacy
No advertising, no analytics, and your photos, videos and recordings are never used to train machine-learning models. The privacy page has the details. General questions: contact@lifer-list.com.